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Skype ID: paduafatima
EDUCATIONAL BACKGROUND
ELEMENTARY: University of San Carlos, Grade School Department
HIGH SCHOOL: University of San Carlos, Girls High School Department
COLLEGE: -3 yrs. Bachelor in Music-Colegio de la Inmaculada Concepcion
-1 semester AB Major in Music- St. Theresa’s College
-Graduate in Business Administration Major in Marketing–Cebu Institute of Technology
POSTGRADUATE: 1 semester-Juris Doctor; University of San Carlos
CONFERENCE / SEMINAR / WORKSHOP / SPECIAL COURSE / TECHNICAL TRAINING:
§ Puppetry Seminar & Workshop-Puppeteers Association of the Philippines; July 17-August20,2000
§ All About Franchising-Franchise consultancy Inc.; March 8,2014
§ Culinary Arts Basic Course -Department of Education Region 7/Bulacao Community School; October 2005-March 2006
§ Korean Language and Culture-Technical Education and Skills Development Authority; October 12-November 13, 2009
§ Acting Boot Camp-International Academy of Film and Television/Above The Line Productions; 16-Jul-2011
§ Documentary Filmmaking-National Commission for Culture and the Arts/Goethe Institute-Philippines/University of San Carlos; 29-Sep-2011
§ Acting for the Camera-Above The Line Productions; May 26-27,2012
§ Plan Training Session-Technical Education and Skills Development Authority/ Business Processing Association of the Philippines/University of San Jose-Recoletos Industrial and Technological Training Center; December 17, 2012-January 21,2011
§ Facilitate Competency-Based Training-Technical Education and Skills Development Authority/ Business Processing Association of the Philippines/University of San Jose-Recoletos Industrial and Technological Training Center; December 17, 2012-January 21,2013
§ Supervised Work-Based Learning-Technical Education and Skills Development Authority/ Business Processing Association of the Philippines/University of San Jose-Recoletos Industrial and Technological Training Center; December 17, 2012-January 21,2013
§ Conduct competency Assessment-Technical Education and Skills Development Authority/ Business Processing Association of the Philippines/University of San Jose-Recoletos Industrial and Technological Training Center; December 17, 2012-January 21,2013
§ Describe IT_BPO-Technical Education and Skills Development Authority/ Business Processing Association of the Philippines/University of San Jose-Recoletos Industrial and Technological Training Center; December 17, 2012-January 21,2013
§ Maintain Training Facilities-Technical Education and Skills Development Authority/ Business Processing Association of the Philippines/University of San Jose-Recoletos Industrial and Technological Training Center; December 17, 2012-January 21,2013
§ Trainers Methodology Plus-Technical Education and Skills
Development Authority/ Business Processing Association of the Philippines/University of San Jose-Recoletos Industrial and Technological Training Center; December 17, 2012-January 21,2013
§ Workshop One: Setting up a Call Center/BPO Business (SMEs) in the Philippines-Career First Institute; 31-Aug-2013
§ E-commerce Business Development -Asian Institute of E-commerce; 11-Apr-2011
§ Comprehensive Real Estate Seminar, Review and Training-Real Estate Brokers Association of the Philippines, Inc.; February 23,25,27; March2,4,6,9,11,13,16,18,20,23,25,27,30; April6,8,10,13,15,17,20,21,22,24,25,27,28 and 29, 2015
§ Continuing Professional Development Seminar-Philippine Association of Real Estate Boards, Inc.- July 11-12, 2015
§ Accounting Bookkeeping `made Simple-Career First Institute; 7-Aug-2015
§ Success summit Cebu 2015-InHim Business Consultancy; 15-Aug-2015
§ Comprehensive Real Estate Appraiser Seminar and Training (CREASAT) -April 8, 2016
WORK EXPERIENCES:
- Recruited talent for a Netflix Movie ‘ Almost Paradise’
- Participated in the movie stated above
Sales and Marketing Team Leader in Virtual Assistant Talent (September 27, 2011- February 7, 2014)
- Responsible for assessing new marketing/niches for VA and outsourcing services,
- Conducting competitive analysis and suggesting recommend changes to marketing strategies and traffic funnels
- Responsible for developing creative marketing content to utilize in marketing activities like LinkedIn campaigns, email campaigns, and newsletters.
- Responsible for analyzing web traffic and performing hands-on activities to increase
- Web traffic or working with SEO specialist and content writers to improve traffic
- Responsible for analyzing website traffic and conversion rates and improving for
- Increase conversions by suggesting/implementing better call to actions, opt-ins, site usability and clarity, promotions, etc.
- Responsible for developing strategic partnerships and promoting VAT affiliate program to other businesses that can bring VAT traffic and customers
- Responsible for overall company marketing and business development strategy (Facebook, Twitter, LinkedIn, Twitter, infographics, YouTube, Pinterest, etc.)
- Project manage and supervise company website and online marketing projects (Involves project managing web designers, content writers, social media marketers, SEO specialist
- Project manage (time permitting) a limited number of client online marketing/web
- Design projects by gathering client requirements, interacting with clients, and reporting
- Send results back to the client. Oversee a team of web designers, content writers, SMMs, and SEO Specialist as applicable
- Research and suggest new product/service offerings
- Checking on the AdWords account
- Creating videos
- Calling businesses in Australia and selling them a SEO and Website promo package
Appointment Setting
- Setting appointments for an agent in K Williams in CA
- Calling residents whose houses are scheduled for a sale on default
- Discussing with homeowners regarding their options in short sales or loan modifications
- All the calling is business to business
- Offer magazine subscriptions.
- Attending to customers concern regarding their orders online
- Making telephone calls daily to the Maryland area.
- Worked under the EST time zone hours of 8:30am-4pm. The job will entail:
- Calling new people every day with a script that will invite potential clients to be a vendor at an upcoming expo.
- Relying on Angies’ List for sales Leads
- Entering data into Microsoft Excel with a template provided
- An online directory in UK
- Working from 9am-5pm GMT London time
- Discuss the product, benefits, and drive them to the website where they will get a feel of the product, the book.
- Make appointments for them to be called using a calendar and emailing to the client or if you sell the client on the call then get commissions
- On-call job assisting a trainer for corporate companies
- Training Employees, Area Managers, Regional Managers, and Branch Managers
- Part-time appointment setter/ outbound calls to households
- Making blog sites and profiles in social media channels for an opera singer in CA
- - Voice recording for a documentary video of an English client
- - Produced voice effects for the recording both audio and video
- - Part-time Tour Guide: July 2010- December 2010
- - Assisting tourists during their visit here in Cebu, Philippines
- - Provides educational tours to foreigners
- - Selling Jewelry and clothes :
- - Sells items through Facebook and Wufoo (lovelylollipop.wufoo.com and http://www.facebook.com/profile.php?id=100001175839371)
- - Home services in piano, violin, keyboard, guitar, drums, and voice lesson
- - Teaching neighbors, friends in playing musical instruments in my premises or home studio
- - Teaching the Korean students to play piano by class and by one on one.
- - Worked as an appointment setter for a week. Then later, I was asked to assist my boss and made me as
- - A Virtual Executive Secretary. I help filling up the forms or data entry, making new data forms for the
- - Appointments made for the day and per Insurance Company. I was asked also to take all the calls for my boss and follow-up calls for him. I help in monitoring the agents’ performance and QA.
- - Recruits new appointment setters
- - Part-Time (on-call) : - Setting appointments for Insurance agents in the US and submits daily reports and voice recordings of the appointments made per day.
- - Receiving inbound calls from Australian customers
- - Full-time home base for an auto glass company in AZ:
- - Inbound and outbound calls, from customers in the US. I document their concerns online and send a person to help them with the windshields
- - Taking in calls and follow up calls from customer s all over the world especially in the US.
- - I assist customers with their billing concerns, technical concerns, provide options for bigger savings, and for the customers to maximize their usage of the product/ service with an assurance of good quality service.
- - Maintain good save rate ( SR), Customer Feedback (CSAT), Average handling time(AHT), avail time (AT), hold time ( HT)
- - Submits daily reports.
- - A nominee for promotion
- - Direct selling of RTW’s, lingerie, cosmetics, and home utensils.
- - Recruiting new sellers to obtain a higher percentage of commission.
- - Promoted to Fashion Pro in Nastaha for hitting the quota regularly
- - Promoted as a Group Manager in Avon, Tabunok branch
- - Host parties, use puppets to educate kids, and shape balloons into bear, poodle, sword, flower or hat.
- - Teaching kids of all ages to play piano, keyboard and proper way of singing